Log in to manage your account and play securely

How do I log in to Winlandia on my phone without getting stuck in a loop?

Open the Winlandia site, tap Log in , then enter your email (or username) and password and submit once. If it keeps sending you back to the login page, switch off any VPN/ad-blocker for the session and try again in a private tab.

What do I do if Winlandia says my password is wrong, even though I’m sure it’s right?

Use Forgot password and reset it from the email link, then sign in with the new password. If your phone is auto-filling old details, delete the saved entry and type it in manually.

Can I log in to Winlandia with Face ID or fingerprint, or do I always need the password?

Winlandia still needs your account password at least once per device session, then your browser or password manager can offer biometric unlock. If you don’t see Face ID/fingerprint prompts, turn on passkey/biometric access in your password manager settings.

What should I do if I can’t log in because I’m not getting the two-step code?

Check your spam folder and make sure your email inbox isn’t full, then request the code again and wait a full minute before retrying. If it’s SMS-based, confirm your number in your profile and check you’ve got signal and no call/SMS blocks enabled.

How do I log in if Winlandia asks me to verify my identity first?

Complete the identity check from your account area by uploading the requested documents and matching your details to your payment method. Until verification clears, Winlandia can block logins or restrict cashouts to meet UK compliance rules.

What if Winlandia logs me out every time I close the browser, can I stay signed in?

Turn on cookies for the site and avoid using strict private browsing, because that wipes the session each time you close the app. If you’re on a shared device, keep auto-login off and sign out manually after play.